Confirmed Service Customer
As in the past, my experience with Courtesy GMC Johnston was really good. Victor, my service advisor/writer is simply amazing. I truly appreciate his kindness and honesty. He has been nothing but a pleasure to work with. As far as GM (BUICK) the manufacture, that was a disappointment. To know of my valued customer status, my service record and to deny me assistance on a known factory defective part is heartbreaking. There is record of this Part on the Enclave failing as far back as 2017. When you pay in excess of $65,000 (Avenir) for a vehicle you expect more. I have been contemplating the ultimate Denali 1500 since this issue started my hesitation is after purchase am I no longer viewed as valuable!!! Victor, THANK YOU FOR EVERYTHING,
Kenneth B.
LAFAYETTE,
LA
Business Response
Hi, Kenneth! Thank you for taking the time to leave us this information about your recent visit. We hope to be of service to you again in the future. Take care!
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