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664 Reviews Found
Confirmed Service Customer
It started out great. Courtesy personnel was supposed to evaluate my truck, call me with an estimate of repair and then proceed with my decision. Instead my truck was repaired then I was notified that it was ready for pick up.
Michael T.
LAFAYETTE
Business Response
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please donāt hesitate to call us if youād like to discuss anything in greater detail.
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Confirmed Service Customer
Everything was excellent. Couldn't make our 7:30 appt due to weather issue's. They were able to fit us in @ 10:30 and we had our car back by 2:30. Everything works great and looks good.
Ronald U.
LAFAYETTE
Business Response
Thanks for the perfect rating. We're pleased that everything went well for you! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Appreciate that you honor a military discount.
Janet E.
LAFAYETTE
Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Business Response
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We can't wait to see you again, have a great day.
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Confirmed Service Customer
They forgot to put my center piece back on my rim on the front tire
Kevin C.
LAFAYETTE
Business Response
Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
Service was great! However, the mirror cover hinge on my passenger side visor was broken, and I think it happened when my truck was being serviced last week. My phone # is 337-278-0443
Walter G.
LAFAYETTE
Business Response
Hi, we really appreciate your positive review! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
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Business Response
Hi, thank you for the high star rating! Thank you again for leaving us this response!
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Confirmed Service Customer
Got me in and out on time. Recommend to do items gor next service
Robert F.
CROWLEY
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for the great review!
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Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! Thanks again for the recommendation, and have an amazing day!
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Confirmed Service Customer
Really tired of bringing this truck in to have it repaired.
Shane F.
LAFAYETTE
Business Response
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
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Confirmed Service Customer
Very pleased with quick appointment schedule, & speed of service.
Raymond P.
NEW ORLEANS
Business Response
Thank you for sharing your feedback. It is important to us that we satisfy every customer and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
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Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Courtesy Buick GMC! Thank you so much again for your feedback! We hope you have a great day!
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Confirmed Service Customer
Serice writer, Drake Bourgue, was professional and helpful in taking care of my Sierra. Dealership was clean and comfortable.
Timothy H.
LAFAYETE
Business Response
Hi, we really appreciate your positive review! We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Confirmed Service Customer
I had an opportunity, on a Friday afternoon, to have my GMC Canyon maintenance (oil, tire rotation, etc.) service. While I was waiting, I found out that a GMC recall of my emergency brake was required. A separate item was a personal mail scam of my extended warranty. I visited with my salesman, and he got with the finance manager and they researched my GMC Easy-Care extended warranty is satisfactory. Thanks to all!
Samuel K.
LAFAYETTE
Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Confirmed Sales Customer
Our salesman, Joel Griffin was very friendly, knowledgeable and efficient. He went the extra mile to find the exact car I was looking for.
Debra T.
MARINGOUIN
Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at Courtesy Buick GMC. We do hope we can be of assistance in the future. Take care!
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Confirmed Service Customer
Easy to schedule, easy drop off, friendly and convenient shuttle service, affordable and quality work
Matt H.
Minneapolis
Business Response
Hi there, thank you; we appreciate your feedback! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
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Confirmed Service Customer
Check in a little early they still took my truck in did the service and I was gone within the hour
Jamur R.
BUNKIE
Business Response
We're glad everything was completed quickly and to your satisfaction! Until the next time we meet, take care!
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Business Response
Hi there, thank you for taking the time to leave a review for us at Courtesy Buick GMC. We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, Courtesy Buick GMC
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!